Communications
Unified Communications (VoIP & PBX)
Integrated business communication systems with VoIP and PBX solutions. Seamless voice, video, and collaboration tools to connect your entire organization.
Measured Outcomes
Communication Programs That Prove Their Value
Every rollout includes adoption, experience, and cost KPIs so finance and operations see clear ROI.
Call handling improvement
32%
Average reduction in missed calls after auto-attendant + IVR rollout.
Cost savings
29%
Clients moving from legacy PBX to cloud UCaaS cut telco + maintenance spend.
Employee adoption
94%
Role-based enablement, mobile apps, and analytics ensure usage sticks.
Uptime delivered
99.99%
Redundant SBCs, carrier diversity, and proactive monitoring.
Key Features
Modern Business Communication
Everything you need for seamless internal and external communication.
Cloud & On-Premise PBX
Flexible deployment options for your business needs
VoIP Phone Systems
High-quality voice over IP communication systems
Auto-Attendant & IVR
Professional call handling and routing systems
Conference Calling
HD audio/video conferencing for collaboration
UC Programs
Choose the Communication Stack That Fits
Transparent service plans bundle licensing, devices, integration, and managed support.
Launch
SMB teams upgrading from legacy PBX
- Cloud PBX + softphones
- Auto-attendant & voicemail to email
- Basic analytics dashboard
Scale
Multi-site orgs needing collaboration + contact center-lite
- Microsoft Teams/Zoom integration
- Call recording & compliance
- Quarterly optimization reviews
Enterprise
Contact centers, regulated industries, or global deployments
- Advanced routing & workforce mgmt
- Dedicated SBC + carrier mgmt
- 24/7 UC operations desk
What's Included
Comprehensive unified communications features for your business.
Delivery Framework
From Discovery to Adoption in Weeks
A dedicated UC program manager keeps network, security, and business stakeholders aligned every step.
Assess & Design
Audit telephony estate, network readiness, and integration points to define the UC blueprint.
Key deliverables
- Call flow workshop
- Network readiness report
- Solution architecture deck
Deploy & Enable
Port numbers, configure policies, and deliver training including contact center scripts.
Key deliverables
- Number porting plan
- Policy + device templates
- Role-based training paths
Optimize & Operate
Live analytics, QoS tuning, and roadmap reviews keep communications resilient and modern.
Key deliverables
- QoS/voice quality dashboard
- Monthly adoption scorecard
- Roadmap & innovation backlog
Modernize Your Business Communications
Connect your team with modern VoIP and unified communications. Reduce costs, improve collaboration, and work from anywhere.