Healthcare Organization
A leading healthcare organization with multiple clinics across Australia needed to modernize their network infrastructure to ensure continuous access to critical patient data and EMR systems.
Multiple clinics connected
Rapid failover
Zero data loss
Challenge
Multiple disconnected clinics with frequent downtime and no disaster recovery
Solution
Hybrid cloud network with redundant failover and unified management dashboard
Outcome
Significant drop in critical incidents
Background
The organization operated multiple clinics across different regions, each with its own isolated network infrastructure. This fragmentation led to frequent connectivity issues, making it difficult for healthcare professionals to access patient records when needed. The lack of a unified disaster recovery plan posed significant risks to patient care continuity.
With increasing reliance on cloud-based EMR systems and telemedicine platforms, the existing infrastructure could no longer support the organization's operational requirements. Network downtime directly impacted patient care and staff productivity.
Our Approach
We implemented a comprehensive hybrid cloud network solution that connected all clinics through a secure, redundant infrastructure. The solution included:
- SD-WAN technology for intelligent traffic routing and failover
- Cloud-based network management dashboard for centralized visibility
- Redundant internet connections at each clinic location
- Automated disaster recovery procedures
- Identity-aware network segmentation for EMR system protection
Results
The implementation delivered immediate and measurable improvements:
- Eliminated unplanned downtime across all clinic locations
- Reduced network-related incidents by over 90%
- Enabled seamless failover between primary and backup connections
- Achieved compliance with Australian Digital Health Agency guidelines
- Improved clinician satisfaction with network reliability
CIO
Healthcare Organization
"The network transformation has been a game-changer for our operations. We can now focus on patient care without worrying about connectivity issues."
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